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Lobby Services

Given the spread of COVID-19, all Alliant Credit Union locations have adjusted lobby services. Our goal is to keep business running seamlessly and to provide excellent service and support to our members.   

Some of our lobbies are open. Please review the locations below to determine the accessibility of lobby services at your preferred location.

LOBBY SAFETY:

For the safety for our members, our staff, their families, and our community, ACU has taken the following measures to ensure our lobbies maintain an abundance of caution during the COVID-19 pandemic.

  • Installed plexiglass shields where face-to-face transactions occur
  • Direct contact staff will be wearing face coverings
  • Installed makers and signage to aid in the enforcement of social distancing
  • Established enhanced cleaning and sanitation protocols
  • Hand sanitizers available
  • Sit-down visits will be taken by appointment only

While it won't be business as usual, Alliant Credit Union will provide the exceptional member experience you have come to expect in-branch, online, and through our mobile options.

ADDITIONAL STEPS WE'RE TAKING

  • Members having difficulty meeting their loan obligations due to COVID-19 related issues will be eligible for an Emergency Personal Loan. If you have been financially impacted, click here to learn more.

PLEASE NOTE THE FOLLOWING ADJUSTMENTS AT ACU's LOCATIONS

BURLINGTON

3001 Sylvania Drive
Drive-up open 
Lobby open
Other services by appointment

CEDAR RAPIDS

1305 1st Ave SE
Drive-up open 
Lobby open
Other services by appointment

DUBUQUE

1200 Associates Drive
Drive-up open 
Lobby open
Other services by appointment

1402 White Street
Drive-up open 
Lobby open
Other services by appointment

MADISON

4902 N Biltmore Lane, Suite 50
Reduced hours M - F 930AM - 4PM

 

 

If you need assistance, contact us:

www.alliantcu.com | (563) 585-3737 | 800-928-4328