Touch-Tone Teller
- Phone access 24 hours a day, 7 days a week.
- Checking account information.
- Savings and loan accounts information.
- Check request for withdrawals from savings.
- Advance on your home equity loan.
- Transfer funds between accounts.
Use our Online
Signup Form to request access to Touch Tone today!
Touch Tone Teller can handle several transactions during a telephone
call. Below are the transaction capabilities offered to the members
and the phone keys to be pressed for each.
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Both the Touch-Tone Teller (TTT) and our ACU phone answering system
have introductory greetings. If you have listened to this greeting
before and do not wish to hear it each time you call, you can eliminate
the greeting by doing the following:
For the TTT: Enter your account number, followed
by the pound sign (#), immediately after connection. You will not
have to enter the pound sign (#) after your entries unless instructed,
or you wish to return to the main menu by entering pound - pound
(##).
For the Answering System: Press star (*) immediately
after connection to leave a message.
Did you know you can transfer funds between your primary and joint
owner accounts via the TTT? Call Our Office
today, and we will set you up.
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Enter your account number followed by the # key.
Enter PIN (do not enter # afterwards). To change PIN once you have
entered press 96.
Listen to the pre-recorded message and follow instructions. Press
99 for a list of menu options while in TTT.
## will return you to the main menu.
When entering dollar amounts, no decimal is needed (2500 = $25.00)
and use zeros to show no cents.
Note: History
Prior to August 1, 2004, is not available.
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| TOUCH-TONE
TELLER MENU |
|
| Transactions |
1 |
| Balance Inquiries |
2 |
| Checking Inquiries |
3 |
| History |
4 |
| Dividend & Interest Inquiries |
5 |
| ACTION
CODES |
|
|
| 10 = Share to Share Transfer |
60 = Year-to-Date Share Dividends Paid |
| 11 = Share to Loan Transfer |
61 = Year-to-Date Loan Interest Paid |
| 12 = Loan Advance to Share Account |
62 = Prior Year Share Dividends Paid |
| 13 = Loan Advance to Check |
63 = Prior Year Load Interest Paid |
| 17 = Check Withdrawal from Share |
64 = Last Share Dividend Paid |
|
| 30 = Checking Balance |
|
| 31 = Share Balance |
81 = Calculate Loan Payoff Amount |
| 32 = Loan Balance |
82 = Loan Amortization |
| 33 = Certificate Balance |
85 = Certificate Maturity Dates |
| 34 = IRA Balance |
90 = Current Date and Time |
|
96 = Change your PIN |
| 40 = Checks Cleared, by Date Cleared |
97 = Inquire on Another Account |
| 41 = Last Checking Deposit |
98 = Terminate the Call |
| 42 = Checks Cleared, by Check Number |
99 = List of Menus |
|
## = Return to Main Menu |
| 50 = Checking Deposits |
|
| 51 = Share Account Deposits |
|
| 52 = Share Account Withdrawals |
|
| 53 = ATM Transactions |
|
| 54 = ACH Deposits |
|
| 55 = ACH Withdrawals |
|
| 56 = Payroll Deposits |
|
00 = Regular Shares
30 = Checking
14 = IRA Shares
For other account types, refer to your statement or Contact
the ACU Office.
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|
Equal Housing Lender.
